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Dear NeurOptimal® Trainers

Dear NeurOptimal® Trainers,

I have been watching, reading and listening to the many comments about NO3 and the experiences that a few people are having with their Clients.  As many of you know our actions as a Trainer can and will affect our Clients, from subtle facial expressions (“hmmm…why did ‘it’ (NO3) do that”) to more overt statements, “I am not sure what is happening here” or “That’s weird, I would have thought the Interruptions would be more, less or louder, softer etc… How do you feel now?”  The question following a subtle or overt reaction on our parts can and most of the time will create an adverse reaction. The Client thinks, “if that was weird, I must have ‘gotten’ something I shouldn’t have”, therefore, our comments have created an extrinsic constraint (an outside influence).

When we teach in our courses, ‘hook them up’ then leave the room, what we mean by that is ‘do not interact in a way that will influence the Client OR allow YOU to be influenced’ (they have migraines they say it activated them and therefore you start to believe all individuals with migraines will respond that way).   Whether the Client is a family member, friend or a new/past Client, our thoughts, actions and even when we introduce NO3 can be setting an intention for our outcome. “Thanks for trying out NO3, I don’t really know what to expect this is a new version” (now they lack confidence in you), “But we will learn together” (now they are a Guiney Pig), but you have also just given them permission to give their ‘judgement on the process’ as though they should have expected a different response.  The system only gives 1 response, Information.

NeurOptimal® is designed to look for what is ‘Different’, not whether it is good or bad but Different.  Again, it is looking at changes in terms of Duration, Intensity, Frequency and Shift in the EEG Cortical Activity.  Does the Signal, last longer, is it Stronger, has the Frequency or Cycles Per Second changed in any way, or is there ‘Shift’ (a Flutter) indicating a Change is happening.  The System is just indicating through an Interruption in the Auditory and or Visual stream these ‘Differences in EEG’.

If someone is feeling something after a session it is what is happening in their body as a response to that ‘Information’ that they were just given.  If I walk by the mirror and I see my hair is sticking straight up, I can choose to comb it back down with my hand in the moment, or I can stand there and scream “Oh my hair!!! My hair!!!”  It really is this simple. There is truly nothing more going on in the process for us or our Clients. Obviously for the creator or the IT team, it is very sophisticated and highly difficult to create process that can interact this simply.

“Our belief’s blind us from seeing the possibilities” Val Brown.  Our CNS (Central Nervous System) is oriented intrinsically to notice ‘Differences’ (if it is too bright our eyes constrict, if something is too hot we immediately recoil, or if we sense danger our ‘Fight or Flight Response’ kicks in and produces the neurochemicals we need to respond to the dangerous situation).

I wanted to share these words because the only variables when using the system is the Client and the Trainer, the NeurOptimal® system stays consistent in its mathematical computation of the data.  We will never have any control over our Clients reactions however, you have all the control in the world over your responses as a Trainer. Your confidence in looking for the DIFS is what makes your Clients see the mirror for what it is, an indicator of ‘Difference in the EEG’.

Friends, YOU are the first communication with people about this process and as a Trainer it is our hopes and desires that your Language is such that it encourages, supports and explains the process to the Client.  We as a Trainers are not changing anything for them or their brains, therefore, to say I felt bad after a session is like saying “that mirror made me scream”. It is their own personal response to the Information.

If you need any help with this please feel free to contact a Rep, an Instructor or myself for examples of ways to S.O.R.T. it out or “Get Out of the Way of your Client’s journey”.

Dr. Lise DeLong


How Flexible Are You When Your Fist Is Clenched?

When our hands are relaxed and open, they can move fluidly, resiliently, from task to task—grasping items, reaching out to assist or hug someone, transferring easily from a writing to a driving position. But can you imagine moving from holding a child, to writing a check, or even to feeding yourself, with your hand squeezed into a tight fist?

Chronic stress, compounded daily, creates a body filled with tension, leading to a tight, stiff Central Nervous System (CNS). Our CNS is built on a ‘re-orienting’ response, which requires it to stop, take in sensory information, and make decisions based on the environmental circumstances it finds itself in at any given time. In this way, we are similar to a Doe standing in a meadow, next to a road. She hears a variety of noises coming from the cars passing by—revving engines, honking horns, the roar of tires. She is used to those sounds, so she is simply eating her grass, enjoying the sunny day. However, if a twig were to break in that meadow, she would immediately freeze, assess the situation, and reorient, deciding if she needs to take flight or continue to eat.

Our re-orienting response works much the same way. If we are presented with a situation that causes alarm, we respond by fight or flight, or we re-orient to disregard the potential threat. But what happens physiologically when that occasional threat turns into a chronic feeling of anxiety or stress? Just like a tightened fist, we can get stuck in this threatened position, always poised for fight or flight. This inhibits our flexibility and resilience. In addition, in the midst of stressors, we can't seem to return to that position of flexibility when we need it the most.

So, let's try this exercise together. Take your hand and create a tight fist. Imagine that your tightness is coming from all the stressors in your life: you got in a fight with your spouse, your car had a flat tire on the way into work, your boss just decreased your work schedule, your phone bill is due and you do not have the money, and on top of all of that your child returns from school crying every day. With each new stressor you think of, squeeze your fist even tighter. Uh oh, now the dog has a bladder infection and is urinating all over the new carpet. Squeeze tighter. You have a doctor's appointment and the car won’t start. (Squeeze even tighter). This is how daily stressors add up to create a chronically tight system. Keep your fist tight a bit longer and recognize how, holding your fist that tightly for so long, you actually stop noticing the effects—tightness has become your ‘new normal.’ Keep holding it.

We'd like to introduce you to a training program that will help you learn to relax. It will give you the ability to open your fist and release that chronic tightness. That’s a good thing, right? No one wants to stay in this wound-up, stuck position. Now, very, very slowly, start to relax your hand. Feel your fingers creak and crack as they begin to unfold, and notice how your hand—somewhat painfully—lets go of the tension.

Sometimes, change—even good change—is difficult. Just like your opening fist, a chronically stressed body can go through an interesting journey as it enters the ‘renormalization’ process. Yet these changes or ‘shifts’ are an important physiological step in maintaining a healthy system.

NeurOptimal® Dynamical Neurofeedback® introduces a brain training process that enables you to release your stressed-normal position and to find a place of resilience. NeurOptimal® Dynamical Neurofeedback® measures your cortical activity through your scalp and mirrors back that activity, training your brain to find its own ‘renormalized,’ optimized position. Supported by a NeurOptimal trainer, this process helps individuals live from a flexible, fluid, and empowered place.

Are you ready to let go of that fist? NeurOptimal® is a painless and robust program that will train your system to relax, thereby transforming your life.

Lise' D. DeLong, Ph.D, CPCRT


Myth Busters – Rumor Has It…

Funny how rumors get started...One person thinks they understand how something works and says, “it must work like this” while another says “no, I heard it worked like this”, and yet another says, “in my experience it must be like this”. Before you know it suddenly, all these funny rumors, inventions and in some cases superstitions, have started and with little to no truth to it! So, I am going to take a moment to dispel a few rumors.

View our PDF of Rumors!