Curious about our products and/or services?

Please feel free to reach out to us via our online form and we will respond within one business day! Or if you would prefer you can book an appointment with Carol Ann at your convenience.

Please Note:
Our offices are open Monday – Friday from 9am-5pm EST
ZenConnect is available Monday – Friday from 7am-7pm EST.

Please be assured that we will respond to your email within one business day. We regard the weekend as family time, and as such are out making memories with our friends and families. We hope you are too!

If you are in need of technical assistance, please refer to our FAQ page for answers to some commonly asked technical questions.

CarolAnn Mahoney
Inside Sales Representative
[email protected]

You can also reach us via:

General Inquiry & Main Directory:
Toll Free (USA & Canada): 1-866-990-OPTIMAL (6784)
General Fax: 866-990-6784 (will be forwarded to where it needs to go.)

Sales & Marketing Team:
[email protected] or [email protected]

Order Desk Team:
[email protected]
Click here for Billing & Shipping FAQs.

Tech Support / ZenConnect
[email protected]
Or Click Here to receive Tech support / ZenConnect for PASS Members
Or Click Here to receive Tech support / ZenConnect for non-members

Licensing Requests/Inquiries:
[email protected]

PASS Team:
[email protected]

Trainer Listing:
[email protected]

Education Team:
[email protected]
Or visit our Education Portal.

Financing Requests:
[email protected]
Or click here for Financing Options.

Shipping Team:
[email protected]

Human Resources Team:
[email protected]

Research Team:
[email protected]

Rep and PASS Member Referral Fee Payments:
[email protected]