Contact Us

Monday - Friday 9am to 5 pm EST

1-866-990-OPTIMAL (6784) Toll-Free (USA & Canada) (514) 526-3459

General Inquiry

If your inquiry doesn't correspond to the teams listed here, please contact our general information email or main line for assistance

[email protected]

Transferring a license, purchasing a pre-owned system, selling a system.

[email protected]

Questions or issues related to your order status, delivery, or any other order-related inquiries.

[email protected]

Sales-related questions, product recommendations, or to initiate a new purchase.

[email protected]

Questions about shipping status, delivery timelines, or request changes to your shipping preferences.

[email protected]
Technical support

Having a technical issue, in need of system maintenance or technical support Monday – Friday from 7 am to 7 pm EST

[email protected]
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