Contact
Welcome to the NeurOptimal® Contact Center
Please be assured that we will respond to your email within one business day. We regard the weekend as family time, and as such are out making memories with our friends and families. We hope you are too! If you are in need of technical assistance, please refer to our FAQ page for answers to some commonly asked technical questions.
Our Office Hours:
Monday – Friday from 9am-5pm EST
ZenConnect Hours:
Monday – Friday from 7am-7pm EST
** Please note that our offices, including ZenConnect, will be closing at 1pm EST on Fridays from June 2nd until September 1st, 2023.
Hit us up!
Toll Free (USA & Canada): 1-866-990-OPTIMAL (6784)
General Fax: (514) 526-3459 (will be forwarded to where it needs to go.)
General Email: [email protected]Curious about owning a system?
Have a chat with our Product Specialist!
Click here to book an appointment or just get in touch!Want to join our team?
Meli’s here to help: [email protected]
Looking to join our team? Check out our available opportunities here!Never stop learning
Our Education Team can help: [email protected]
Looking for helpful resources? Head over to our Education Portal!Great things come in NeurOptimal® packages!
Have a question about shipping costs, shipping destinations, loaners, or package tracking? We’re here for you: [email protected]
Orders up!
We’re here for all your order needs: [email protected]
Looking for some quick information? Visit our Billing & Shipping FAQs.Get to the heart of the community
Our PASS team is here to help: [email protected]
Discover PASS and find the membership that’s right for you!Find a Trainer near you
Every listing builds the community: [email protected]
Find a Trainer is a trusted resource for clients to find Trainers.0% Interest anyone?
You have questions, we have answers: [email protected]
Want to play with some numbers? Check out our Financing Calculator.Licensing 101
Have a licensing request or inquiry? We’re happy to help with that: [email protected]
We like to grow together!
Representatives and PASS members with questions regarding a referral fee payment can reach us here: [email protected]
