Welcome to your Premium Access Support Services (PASS)
When you join PASS you join a strong and happy community that is here for each other and for the mission of providing brain training for everyone. Trainers and personal users need support and PASS is the single best resource to assist you when using your NeurOptimal® system. Its primary aim is to educate you with information and webinars, connect you with others in the community through our Facebook groups, keep your system running smoothly and avoid down time.
Here, There, Everywhere
NeurOptimal® is a global mission. We have Trainers in 76 countries around the world, each one providing quality Dynamical Neurofeedback® training. Our Find a Trainer page allows anyone, no matter where they are in the world, to find the Trainer that’s right for them. As a Trainer, this page is an amazing tool to promote your business and reach more clients. With PASS you can list your business, provide contact information, and even share a video!
Are you seeing Clients?
Discover how PASS can help
Technical Support
Receive regular maintenance and unlimited, Free technical support from our ZenConnect team. No appointment necessary!
Video | InfoGrow Your Business
Get access to business essentials, including a 10% discount on most products and consumables, advantageous financing terms, and special promotions.
InfoCommunity
Find help and support from real life users and trainers 24 / 7 in our PASS Support Group on Facebook.
Info | TestimonialFind a Trainer Listing
Become instantly visible to a highly targeted audience on our Find a Trainer Page. These listings are kept exclusive to PASS members!
Video | Info
Rental Management
With PASS, managing your Session bank has never been easier! Allocate and distribute Sessions as you see fit!
InfoReferral Program
Get acknowledged for introducing NeurOptimal® to someone who needs it and earn a generous commission off the resulting sale!
Info | TestimonialFREE NeurOptimal® Upgrades
PASS members get all upgrades to NeurOptimal® as part of their membership. We even install it for you. No costs, ever!
Testimonial

Training at home?
PASS is there for you too
Peace of Mind
With unlimited technical support you can be assured that your system will be running smoothly for as long as possible.
Community
Find help and support from real life users and trainers 24 / 7 in our PASS Support Group on Facebook.
Discounts
Keep your brain train(ing) on track with 20% off Session refills!
Referral Program
Get acknowledged for introducing NeurOptimal® to someone who needs it and earn a generous commission off the resulting sale!
Technical Support with PASS
Our ZenConnect team is here for all of your system needs. From regular maintenance to unexpected turns of events, our team of “absolute life savers” is well trained and equipped to get you up, running, and continually training.
Discover PASS
Hear from Trainers and users all over the world