Welcome to your Premium Access Support Services (PASS)

Discover how PASS can help

When you become a PASS member, you join a vibrant and supportive community dedicated to both mutual assistance and the overarching mission of delivering brain training to all. Whether you’re a Trainer or an individual user, PASS is the best resource to help you maximize the benefits of your NeurOptimal® system. Our primary objective is to empower you through informative resources and webinars, foster connections within the community via our Facebook groups, and ensure the seamless operation of your system to minimize any potential downtime.

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FREE TECHNICAL SUPPORT via ZENCONNECT (Value of $160 USD/hour): Our goal is to offer the most advanced technical support available to NeurOptimal® users, requiring minimal technical ability on the part of the Trainer.

TELEPHONE SUPPORT: We understand that sometimes it’s nice to have a live technician to speak to when a ZenConnect is taking place. Exclusive to PASS members, you have the option to request a telephone call from the technician that is working on your system while the work is taking place.

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DISCOUNTS ON PRODUCTS & CONSUMABLES: Our valued PASS members enjoy discounts on most Zengar® accessories, replacement parts, courses and more.
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“Nous travaillons tous seul de façon isolée mais c’est grâce à des personnes comme vous que l’on peut le faire grâce à toute la logistique que vous mettez en place. Merci encore, passez une super journée.” – Myriam

“Merci et bravo à toute l’équipe de gérer avec une telle proximité une si grande communauté… vous allez réussir votre challenge….” – Marie

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EXCLUSIVE FACEBOOK GROUP: Be the first to know! As a PASS member, you gain exclusive access to our PASS Facebook group. Take part in discussions, get inside access to the NeurOptimal® team, other Trainers, what’s happening behind the scenes…. Essentially, a front row seat to everything NeurOptimal®! Only available for PASS members.
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NEUROPTIMAL® FIND-A-TRAINER LISTING: The Find-a-Trainer-page is one of the most frequented pages on our website and can be a great way to build your business. These listings are kept exclusive to PASS members!

NEUROPTIMAL® REFERRAL SERVICE AND WEBSITE LISTING: Because online visibility is key to promoting any business, our Find-a-Trainer page allows for anyone searching for a NeurOptimal® Trainer to find you! Whether you are offering Sessions or rentals, simply list your information and even add a video and become instantly visible to a highly targeted audience.

  • Rental Management

    With PASS, managing your Session bank has never been easier! Allocate and distribute Sessions as you see fit!
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  • Access to Loaner Systems

    We have a special loaner service to cover you in the unlikely event your system goes down, so you can keep seeing clients and keep things moving.
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  • Referral Program

    Get acknowledged for introducing NeurOptimal® to someone who needs it and earn a generous commission off the resulting sale!
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  • Complimentary NeurOptimal® Upgrades

    PASS members get all upgrades to NeurOptimal® as part of their membership. We even install it for you. No costs, ever!
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  • Discounts

    Keep your brain training on track with 20% off Session refills!

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PERSONAL SESSION BANK AND RENTAL LICENSE MANAGEMENT: Using NeurOptimal® Limited system(s) in your business? Instead of having all of your Sessions loaded onto your system(s) at the time of purchase, we can manage your Sessions for you. This will allow you to pull Sessions from your Session “bank” for each NeurOptimal® NO3 Limited system you have covered under PASS, giving you full control to distribute your Sessions when and to which PASS covered system(s) as needed. You can also switch any of your NeurOptimal® NO3 Unlimited systems covered by PASS to temporary Limited licenses for rental purposes with unlimited Sessions. This will also enable you to specify optional Session and time limits on the rental license.
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LOANER SERVICE: We do our best to assure you receive quality hardware, including extensive testing of your personal hardware prior to delivery. Very rarely, hardware problems may occur, and these always need to be repaired off premises. We know the upheaval this can cause to a business in terms of client cancellation and down time. Exclusive to our PASS members, we have a special loaner service to cover you in the unlikely event your system goes down. Once the need for a loaner is confirmed we will ship it out to you, often on the same day. All we ask members to do is pay for shipping. (PASS Enterprise members receive free shipping).
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PASS MEMBER REFERRAL PROGRAM: The PASS Member Referral Program is a referral rewards program offered exclusively to PASS members. When any PASS member’s referral results in the sale of a NeurOptimal® system, s/he becomes eligible for a generous commission. This can be a great way to earn extra income and spread the word about our remarkable neurofeedback technology. Commission from placing just one NeurOptimal® system could cover the cost of a full PASS membership!

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“Thanks to being named as a Referral when a friend bought a system, I now have ‘free’ Pass….the PASS Member Referral fee covers more than the amount of Pass membership, just great!”

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“Ms. Carol Ann Mahoney kindly answered all questions, and Ms. Karen Ogle & Mr. Hank Johnson patiently helped the upgrade to NO3. This is for them.” – Masaki

DISCOVER THE PASS MEMBERSHIP RIGHT FOR YOU

Choose the PASS Membership That's Right for You

PASS Preview PASS PASS Enterprise

Choose the PASS membership that works for you...

3
months FREE access

$89
per month or $995 USD per year

$169
per month or $1995 USD per year

Included with the purchase of any NeurOptimal® Bundle Join now! Join now!
NUMBER OF SYSTEMS COVERED UNDER THE MEMBERSHIP 1 1 Up to 5 systems
TECHNICAL MAINTENANCE BENEFITS
UNLIMITED TECHNICAL SUPPORT VIA ZENCONNECT & PHONE

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NEUROPTIMAL® 3 PASS SUPPORT

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SYSTEM(S) MAINTENANCE

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SESSION AND RENTAL LICENSE MANAGEMENT

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LOANER PROGRAM - SYSTEM(S) AND ZAMP(S)

No cost for shipping

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ZAMP WARRANTY PROGRAM

$100 USD deductible

One way shipping

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*Please refer to our Terms & Conditions regarding License Transfers

SOFTWARE BENEFITS
NEUROPTIMAL® UPGRADES

With priority

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FREE ESET ANTIVIRUS SECURITY RENEWAL

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X
EDUCATIONAL BENEFITS
ACCESS TO WEBINARS, DOCUMENTS, VIDEOS AND EXCLUSIVE CONTENT

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RECERTIFICATION COURSE

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X
BUSINESS ESSENTIALS
FIND A TRAINER PAGE LISTING WITH TRAINER VIDEO FEATURE

*PASS Preview requires Basic Certification

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PASS MEMBER REFERRAL PROGRAM

Earn up to $1000 USD on any Unlimited licensed bundle and $250 USD on any Limited licensed bundle!

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10% DISCOUNT ON MOST PRODUCTS AND CONSUMABLES

*Excludes Upgrades & Memberships

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20% SESSION DISCOUNT

*Excludes Upgrades & Memberships

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X
DISCOUNT ON SYSTEMS

Limited Licensed bundles

No cost for shipping

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X
ADVANTAGEOUS FINANCING TERMS & SPECIAL PROMOTIONS

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X
DEDICATED ACCOUNT MANAGER

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X X
PASS COVERAGE PER ADDITIONAL SYSTEM

$44.50 USD/per system

$33.80 USD/per system

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X
CHOOSE YOUR SYSTEM JOIN NOW! JOIN NOW!

Discover innovation, support, and community with PASS

Technical Support with PASS

Our ZenConnect team is here for all of your system needs. From regular maintenance to unexpected turns of events, our team of “absolute life savers” is well trained and equipped to get you up, running, and continually training.

Begin your journey with PASS at your side