With the Price Protection Policy, Zengar^® guarantees the purchase price of your new NeurOptimal^® system. This means that if the website advertised price for your system drops within 90 days of your purchase date, Zengar^® will refund the difference between what you paid for the qualifying product, and the new advertised price.

This policy only applies to new system bundle (hardware and NeurOptimal^® software license in a bundle sale) or replacement system sales, with the same technical specifications as the lower advertised product (ie. same accessories, computer type/make/ model/ specs, and purchase terms, etc). Promotional coupons are excluded from the calculation. This policy only applies to systems purchased after April 16th 2020.

To qualify you must contact Zengar^® and request an application of the price protection policy during the price drop period to inquire as to your eligibility. Zengar^® will then review your case. Please note that no retroactive request will be eligible.