Our PASS membership program is the single best resource to assist you when using NeurOptimal® in your business. Its aim is to educate you, connect you with others in the community, keep your system running smoothly and avoid down time.
The Benefits of Membership
NO-COST TECHNICAL SUPPORT via ZENCONNECT (Value of $120/hour)
Our goal is to offer the most advanced technical support available to NeurOptimal® users, requiring minimal technical ability on the part of the Trainer. We do this via ZenConnect. As a PASS member you have direct access to support simply by clicking on the ZenConnect button in the private PASS area. No appointment (or special knowledge) necessary!
We understand that sometimes it’s nice to have a live technician to speak to when a ZenConnect is taking place. Exclusive to PASS members, you have the option to request a telephone call from the technician that is working on your system while the work is taking place.
FREE NEUROPTIMAL® UPGRADES
PASS members get all upgrades to NeurOptimal® as part of their membership. We even install it for you. No costs, ever!
We do our best to assure you receive quality hardware, including extensive testing of your personal hardware prior to delivery. Very rarely, hardware problems may occur, and these always need to be repaired off premises. We know the upheaval this can cause to a business in terms of client cancellation and down time. Exclusive to our PASS members, we have a special loaner service to cover you in the unlikely event your system goes down. Once the need for a loaner is confirmed we will ship it out to you, often on the same day. All we ask members to do is pay for shipping.
Enjoy discounts on most Zengar® products and services.
PASS MEMBER REFERRAL PROGRAM
The PASS Member Referral Program is a referral rewards program offered exclusively to PASS members. When any PASS member’s referral results in the sale of a NeurOptimal® system, s/he becomes eligible for a generous commission. This can be a great way to earn extra income and spread the word about our remarkable neurofeedback technology. Commission from placing just one NeurOptimal® system could cover the cost of a full PASS membership! Please read program details here.
ZENCONNECT MAINTENANCE (Value of $120/hour)
One of the secrets to a smoothly running technology as advanced as NeurOptimal® is regular maintenance. Zengar® offers a full maintenance program to PASS members. You “walk-in” when you want (we suggest at least every 3 months), to have your system cleaned and updated. We know from experience that PASS members using ZenConnect Maintenance have significantly less down-time than non- PASS members who do not maintain their systems. This can have a major impact on the bottom line for your business.
PERSONAL SESSION MANAGEMENT BANK
Using a NeurOptimal® Personal System in your business? Instead of having all your sessions loaded onto one system at once, we will manage your sessions for you, allowing you to pull sessions from one “bank” for each Personal system covered under PASS, giving you full control to distribute your sessions when and to which system you need them.
SPECIAL “PASS PROMOTIONS”
From financing deals to product promotions, to being the first ones to know about any products on “last call”, we always have our PASS members at the top of our minds, coming up with new, innovative and fun ways to make it worthwhile being a member.
EXCLUSIVE ACCESS TO CONTENT ON OUR WEBSITE
Only PASS Members have access to the exclusive PASS section on our website that features content specifically curated with the PASS member in mind. Log in to access PASS Forums, ZenConnect services, webinar, videos and a huge variety of Forms, Documents and Resources including the Progress Tracking Tools Kit, Rental Contracts, Survey Results, Brochure print files and much, much more…. In at least 4 different languages!
Interactive Webinars and Q&A events are held each month. They feature Dr. Valdeane Brown, the developer of NeurOptimal®, Samantha Diavatis, Director at Zengar, Dr. Lise Delong, our Director of Education, PASS Forum Moderators, our Representatives as well as fellow PASS members who have excelled in an area of NeurOptimal® that they are willing to share with their fellow members.
FREE RE-LICENSING (Value of $100)
If you need to re-license your software (because you have reformatted your hard drive, for example), PASS members receive this service free.
ACCESS TO VIDEOS
PASS members are offered a library of video recordings that assist them in developing themselves professionally as NeurOptimal® Trainers.
NEUROPTIMAL® FIND A TRAINER LISTING
The Find-a-Trainer page found at www.NeurOptimal®.com is one of the most frequented pages on our website and can be a great way to build your business. These listings are kept exclusive to PASS members!
NEUROPTIMAL® REFERRAL SERVICE AND WEBSITE LISTING
Because online visibility is key to promoting any business, our “Find a Trainer” page allows for anyone searching for a NeurOptimal® Trainer to find you! Whether you are offering sessions or rentals, simply list your information and even add a video and become instantly visible to a highly targeted audience. Our find a Trainer page is by far the most visited page on our website.
Building a NeurOptimal® Services website? PASS members have exclusive access to verbiage as well as “stock” photos of people doing sessions. Why reinvent the wheel? It’s all here!
WHITE GLOVE CONCIERGE SERVICE
Not sure who to contact for something? We have a team member set to help you through the steps needed to achieve the outcome you are looking for.
Gain access to special promos and events at our conferences. Exclusive to PASS members!
EXCLUSIVE FACEBOOK GROUP
Be the first to know! As a PASS member, you gain exclusive access to our PASS Facebook group. Take part in discussions, get inside access to the NeurOptimal® team, other trainers, what’s happening behind the scenes…. Essentially, a front row seat to everything NeurOptimal®! Only available for PASS members.