NeurOptimal® PASS Membership

PASS_monthlyOur PASS membership program is the single best resource to assist you when using NeurOptimal® in your business. Its aim is to educate you, connect you with others in the community, keep your system running smoothly and avoid down time.

The Benefits of Membership

  • NO-COST TECHNICAL SUPPORT via MOUSECALLS (Value of $120/hour)
    Our goal is to offer the most advanced technical support available to NeurOptimal® users, requiring minimal technical ability on the part of the Trainer. We do this via MouseCalls. As a PASS member you have direct access to support simply by clicking on the MouseCalls button in the private PASS area. No appointment (or special knowledge) necessary!
  • TELEPHONE SUPPORT
    We understand that sometimes it’s nice to have a live technician to speak to when a MouseCall is taking place. Exclusive to PASS members, you have the option to request a telephone call from the technician that is working on your system while the work is taking place.
  • FREE NEUROPTIMAL® UPGRADES
    PASS members get all upgrades to NeurOptimal® as part of their membership. We even install it for you. No costs, ever!
  • LOANER SERVICE
    We do our best to assure you receive quality hardware, including extensive testing of your personal hardware prior to delivery. Very rarely, hardware problems may occur, and these always need to be repaired off premises. We know the upheaval this can cause to a business in terms of client cancellation and down time. Exclusive to our PASS members, we have a special loaner service to cover you in the unlikely event your system goes down. Once the need for a loaner is confirmed we will ship it out to you, often on the same day. All we ask members to do is pay for shipping.
  • DISCOUNTS
    Enjoy discounts on most Zengar products and services.
  • AMBASSADOR PROGRAM
    The Ambassador program is a referral rewards program offered exclusively to PASS members. When any PASS member’s referral results in the sale of a NeurOptimal® system, s/he becomes eligible for a generous commission. Acting as an Ambassador for NeurOptimal® is a great way to earn extra income and spread the word about our remarkable neurofeedback technology. Commission from placing just one NeurOptimal® system could cover the cost of a full PASS membership!  Please read program details here.
  • MOUSECALLS MAINTENANCE (Value of $120/hour)
    One of the secrets to a smoothly running technology as advanced as NeurOptimal® is regular maintenance. Zengar offers a full maintenance program to PASS members. You “walk-in” when you want (we suggest at least every 3 months), to have your system cleaned and updated. We know from experience that PASS members using MouseCalls Maintenance have significantly less down-time than non- PASS members who do not maintain their systems. This can have a major impact on the bottom line for your business.
  • PERSONAL SESSION MANAGEMENT BANK
    Using a NeurOptimal® Personal System in your business? Instead of having all your sessions loaded onto one system at once, we will manage your sessions for you, allowing you to pull sessions from one “bank” for each Personal system covered under PASS, giving you full control to distribute your sessions when and to which system you need them.
  • SPECIAL “PASS PROMOTIONS”
    From financing deals to product promotions, to being the first ones to know about any products on “last call”, we always have our PASS members at the top of our minds, coming up with new, innovative and fun ways to make it worthwhile being a member.
  • PASS FORUMS
    A step beyond our PASS Facebook group, “The PASS Forum” is actually a collection of 16 expertly moderated forums (Beginners, Technical, Clinical, Business etc…) accessible only to PASS members. The PASS forum is non-intrusive in that nothing is sent to you, you simply visit at your leisure. The forums are great for browsing through organized content and discussions as well as entering into detailed, full length conversations.
  • EXCLUSIVE ACCESS TO CONTENT ON OUR WEBSITE
    Only PASS Members have access to the exclusive PASS section on our website that features content specifically curated with the PASS member in mind. Log in to access PASS Forums, MouseCalls services, webinar, videos and a huge variety of Forms, Documents and Resources including the Progress Tracking Tools Kit, Rental Contracts, Survey Results, Brochure print files and much, much more…. In at least 4 different languages!
  • WEBINARS
    Interactive Webinars and Q&A events are held each month. They feature Dr. Valdeane Brown, the developer of NeurOptimal®, Samantha Diavatis, Director at Zengar, Dr. Lise Delong, our Director of Education, PASS Forum Moderators, our Representatives as well as fellow PASS members who have excelled in an area of NeurOptimal® that they are willing to share with their fellow members.
  • FREE RE-LICENSING (Value of $100)
    If you need to re-license your software (because you have reformatted your hard drive, for example), PASS members receive this service free.
  • ACCESS TO VIDEOS
    PASS members are offered a library of video recordings that assist them in developing themselves professionally as NeurOptimal® Trainers.
  • NEUROPTIMAL® FIND A TRAINER LISTING
    The Find-a-Trainer page found at www.NeurOptimal®.com is one of the most frequented pages on our website and can be a great way to build your business. These listings are kept exclusive to PASS members!
  • NEUROPTIMAL® REFERRAL SERVICE AND WEBSITE LISTING
    Because online visibility is key to promoting any business, our “Find a Trainer” page allows for anyone searching for a NeurOptimal® Trainer to find you! Whether you are offering sessions or rentals, simply list your information and even add a video and become instantly visible to a highly targeted audience. Our find a Trainer page is by far the most visited page on our website.
  • WEBSITE CONTENT
    Building a NeurOptimal® Services website? PASS members have exclusive access to verbiage as well as “stock” photos of people doing sessions. Why reinvent the wheel? It’s all here!
  • WHITE GLOVE CONCIERGE SERVICE
    Not sure who to contact for something? We have a team member set to help you through the steps needed to achieve the outcome you are looking for.
  • SPECIAL EVENTS
    Gain access to special promos and events at our conferences. Exclusive to PASS members!
  • EXCLUSIVE FACEBOOK GROUP
    Be the first to know! As a PASS member, you gain exclusive access to our PASS Facebook group. Take part in discussions, get inside access to the NeurOptimal® team, other trainers, what’s happening behind the scenes…. Essentially, a front row seat to everything NeurOptimal®! Only available for PASS members.