Is G-Force missing after a Windows update? Click here for detailed instructions on how to restore it.
ZenConnect instructions have been slightly updated. Please click the link below for revised instructions.
ZenConnect Instructions
Requirements:
- Ensure your NeurOptimal® system is connected to a power outlet and a high-speed internet connection (5Mbps+).
- Ensure your zAmp is connected to the computer.
Wait Time:
- If you are waiting in the queue for a ZenConnect session for more than 15 minutes, close the connection and try initiating another session. If the problem persists, contact [email protected].
Fee Details:
- Rate: $160 USD/hour (20-minute minimum charge)
- By filling out the form below, you authorize Zengar Institute Inc. to pre-authorize $220 USD on your credit card for this support call only. This is a temporary hold, not a final charge. Once the call is completed, the actual duration of the session will be calculated and billed accordingly.
- Please note: A new authorization will be required for any future support calls.
