Please note that Zengar® offices are closed as of 2:00 PM ET on Friday, October 23, 2026, due to a scheduled team building event. We will respond to messages as soon as regular business hours resume. Thank you for your understanding.
Important: Please connect to ZenConnect using your NeurOptimal® system
ZenConnect Instructions
ZenConnect Guidelines
Before Connecting:
- You have 45–60 minutes available.
- Your NeurOptimal® system is plugged into a power outlet.
- Your system is connected to high-speed internet (5 Mbps+).
- Your zAmp is connected to your system.
Wait Time:
- If you have been waiting in the ZenConnect queue for more than 15 minutes, close the connection and try again.
- If the problem persists, contact [email protected]
If you are renting a system from a NeurOptimal® trainer which you know to be covered by PASS, please fill out the form below and continue on. If the system is not covered by PASS, you will need to contact your trainer for technical support.
