Is G-Force missing after a Windows update? Click here for detailed instructions on how to restore it.
ZenConnect Guidelines
Requirements:
- Ensure your NeurOptimal® system is connected to a power outlet and a high-speed internet connection (5Mbps+).
- Ensure your zAmp is connected to the computer.
Wait Time:
- If you are waiting in the queue for a ZenConnect session for more than 15 minutes, close the connection and try initiating another session. If the problem persists, contact [email protected].
If you are renting a system from a NeurOptimal® trainer which you know to be covered by PASS, please fill out the form below and continue on. If the system is not covered by PASS, you will need to contact your trainer for technical support.
