Please Note that our offices, including ZenConnect, will be closed on Thursday, November 28th, 2024, and Friday, November 29th, 2024, for Thanksgiving (USA).
ZenConnect Guidelines
Requirements:
- Ensure your NeurOptimal® system is connected to a power outlet and a high-speed internet connection (5Mbps+).
- Ensure your zAmp is connected to the computer.
Wait Time:
- If you are waiting in the queue for a ZenConnect session for more than 15 minutes, close the connection and try initiating another session. If the problem persists, contact [email protected].
Fee Details:
- Rate: $160 USD/hour (20-minute minimum charge)
- By filling out the form below, you agree to allow Zengar Institute Inc. to pre-authorize $220 USD on your provided credit card. This pre-authorization is not a final charge. After your support call is completed, the actual duration of the service will be calculated and billed.