Non-Member ZenConnect Technical Support for NO Update

We thank you for your patience and understanding and look forward to helping you with your NeurOptimal® system.

Please Note: This portal is only applicable for Non-PASS Members who require support after attempting or completing the NO 3.5 Update. For all other issues or needs please proceed to the Non-PASS Member Technical Support Portal found HERE.


Please note that our offices, including ZenConnect, will be closed on Friday, July 1st for Canada Day and on Monday, July 4th for US Independence Day.