Microsoft Warranty Instructions

Congratulations on your new NeurOptimal® system!

In the unlikely event that your system requires warranty service, your computer hardware must be registered with Microsoft.

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    Go to account.microsoft.com/devices and sign in with your Microsoft account (or create your Microsoft account).
    Click for an example photo of this step.
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    Click “Device” and click “Register your device”
    Click for an example photo of this step.
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    Enter the locale and serial number of your device to register it.
    Click for an example photo of this step.

PLEASE NOTE: our offices, including ZenConnect, will be closing at 12PM EST on Friday, January 27, 2023, for Team training.