Microsoft Warranty Instructions

Congratulations on your new NeurOptimal® system!

In the unlikely event that your system requires warranty service, your computer hardware must be registered with Microsoft.

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    Go to account.microsoft.com/devices and sign in with your Microsoft account (or create your Microsoft account).
    Click for an example photo of this step.
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    Click “Device” and click “Register your device”
    Click for an example photo of this step.
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    Enter the locale and serial number of your device to register it.
    Click for an example photo of this step.

Please note: Our offices,including ZenConnect, will be closed on Friday, May 26, 2023, from 3:00PM to 4:30PM for Team training. We will also be closed on Monday, May 29, 2023, for Memorial Day (USA).
Veuillez noter: que nos bureaux, y compris ZenConnect, seront fermés le vendredi 26 mai 2023, de 15h00 à 16h30, pour la formation de l'équipe. Nous serons également fermés le lundi 29 mai 2023 pour le Memorial Day (États-Unis).