Description

This subscription is intended for the Unlimited or Limited licensed bundle. The monthly subscription covers one computer system, additional to your primary system, and includes all the benefits of the annual PASS membership charged at a monthly rate rather than the annual payment. There is a minimum 12 payment commitment to this service, after which you may cancel any time. Your first (primary) system must be covered by a primary system PASS membership available here, then an additional system may be covered with all the benefits of PASS with this subscription.  This subscription covers one additional system and must have a primary system PASS membership in good standing to be valid. Please note that monthly subscriptions cannot be initiated using ZenPoints. However, should you wish to use ZenPoints for any subsequent months after your initial subscription month has processed, please email [email protected] 

For new PASS subscribers: Up to 30-minute initial clean up and inspection of your NeurOptimal^® system is included, however if more time is required to get your system up to date then the additional time is billable.  Your PASS benefits will begin after the initial clean up. Please see terms for more information.

Only NeurOptimal^® systems with Windows 10 or 11 operating systems are supported under PASS.

Please note that all PASS benefits and discounts are only applicable to a NeurOptimal^® owner with an active PASS membership. Login details should not be shared with non-members to afford them the same benefits that are exclusive to authorized PASS members. PASS members found to be in violation of this policy may have their membership revoked.

Virtual or downloadable products will be confirmed/available to you for use once payment has been processed by our Order Desk. All payments are initially authorized and do require a member of our team to complete and process. Once this is done (during business hours of 8am-5pm ET from Monday-Friday) you will be sent your link/details to obtain your product.