Join Our Team - NeurOptimal

We’re glad you have expressed interest in joining our team!

Zengar Institute Inc. Is a rapidly growing company with an amazing team, culture and atmosphere. At Zengar^® we hold to the principle that only through community will NeurOptimal^® come to reach its full potential for relieving suffering in the world. No matter where one is starting from, every brain has a potential best, its own level of optimal flow and function. No matter what the end goal, we believe NeurOptimal^® can help get you there.

Discover NeurOptimal^® In Your Language!

Available Contracts:

NeurOptimal® Representative

Job Function: Represent NeurOptimal^®
Title: Representative

Are you an experienced Certified Trainer who exclusively uses NeurOptimal^® as your brain training tool? Have you been named in the PASS Referral program? Do you have the time to invest in a new challenge? Do you feel that becoming a NeurOptimal^® Representative fits into your life and business philosophy? Perhaps this is for you!

Unlike traditional Representatives, being/becoming a NeurOptimal^® Representative involves much more than just “selling”. Our Representative team, currently in 17 different countries, has been largely responsible for the impressive growth we’ve experienced over the last 20 years. It’s also played a huge role, helping us clearly communicate a consistent core message throughout the globe. We’re so fortunate to have such an amazing Team! Ultimately, our objective has always been to insure that whether in North America, Africa, Asia or Europe, our Representatives will convey the same brand philosophy and the same basic understanding of our technology.

Our belief is that there is no better Representative than a NeurOptimal^® Trainer. One may be specifically interested in incorporating a sales component into their business model or, they may simply be a self-starting and passionate individual looking to make a significant impact on as many lives as possible. Organic growth is the best growth and all different types of people make a good match! Although having strong entrepreneurial skills and patience are crucial to become a successful Representative, being able to genuinely connect on a personal level and adding value to people’s lives with attentiveness, good communication skills, creativity, support and solid product knowledge is at the core of our approach.

We have many areas, cities and countries throughout the world that can use strong representation and we’ve only just scratched the surface. We have a lot of brains to get to!

If you feel you might be a good match, please send us your CV and the reason why you feel you would be a good Representative. Of course, based on your location and our needs we cannot promise that every candidacy will be selected for an initial interview.

Qualifications & Requirements

Interest in NeurOptimal^®
At least 2 years’ experience as a NeurOptimal^® Trainer
Basic and Advanced Certification
Strong understanding of what NeurOptimal^® is and does and how it differs from other systems (both on a functional and philosophical level) and the ability to communicate this to new clients while respecting Health Canada and FDA guidelines.
Outstanding customer service skills and ongoing client support
Having been named on several occasions in the PASS Referral Program
NeurOptimal^® as sole neurofeedback/brain training modality in own practice
Mutual synergy and excellent working relations with Zengar^® staff
Strong work ethic
Strong written and verbal communication skills
Self-starter with the ability to work independently in a dynamic fast paced environment
Excellent time-management and phone skills
Very comfortable working on a windows platform and troubleshooting when necessary
Strong organizational skills
Ability to prioritize multiple projects at once
Personable and friendly
Must be fluent in English

Interested?
Please submit your CV to [email protected].

Senior Web Developer

Mission
Maintaining the overall health and appearance of the website with daily content and backend management. Identifying user and system requirements for new web pages and applications. Prioritizing software development projects, setting timelines and assigning tasks to team members. Creating wireframes to decide on layout.

Summary
We are looking for a Senior Web Developer to build and maintain functional web pages and applications.

Senior Web Developer responsibilities include leading a junior developer, refining website specifications, and resolving technical issues. To be successful in this role, you should have extensive experience with Wordpress and Woocomerce, as well as have an in-depth knowledge of PHP. Additional experience with basic Javascript is preferred. Knowledge of other programming languages is welcomed and will be considered as a plus but is not required. Ultimately, you will ensure our web pages are up and running and cover both internal and customer needs.

Duties & Responsibilities

Identify user and system requirements for new web pages and applications
Prioritize software development projects, set timelines and assign tasks to team members
Create wireframes to decide on layout
Ability to write and review custom code for various applications to fit unique circumstances and needs
Extensive Plugin Management
Run functionality testings and debug code
Oversee junior web developer and evaluate their performance
Liaise with designers to decide on UI/UX elements (like graphics and navigation buttons)
Ensure our software documentation is up-to-date
Paypal Integration / Debugging
Eye for design
Familiarity with WPBakery, Elementor, and Bootstrap
Some skill in content creation
Experience with Mailchimp and mass mailing
Subscription based Membership Management with exclusive content
Ability to work with multiple departments on multiple projects at once
Speed Enhancement
WPEngine & Cloudflare familiarity
Custom On Demand Course Management
Role based access management
Any other special project deemed as the right fit for this role or the person holding this role

Qualifications & Requirements

5-8 years of web design experience
Proficient in WordPress and WooCommerce, API Integrations, PHP, JS, CSS
Degree in marketing, multimedia or graphic design; BSc/MSc in Computer Science or relevant field
Proficiency in Photoshop CC, Illustrator CC and Premiere Pro and/or equivalent
Strong understanding of marketing principles
Demonstrated success in the deﬁnition and launch of online or digital multimedia products
An interest in multimedia, web design, branding, social media and the latest online trends
Expertise in at least one programming language, preferably JavaScript, Ruby or PHP
Solid knowledge of HTML/CSS
Experience with mockup and UI prototyping tools
Understanding of security practices
Familiarity with network diagnostics tools
Team management skills
Self-starter with the ability to work independently in a dynamic fast paced environment
Excellent time-management abilities and organizational skills
Strong written and verbal communication skills
Strong visual and written analytical skills
Asset: Bilingual, spoken and written (English & French)
Detail oriented; has an eye for minute elements and precision
High level professional conduct
Agrees and operates in line with Zengar^® core values
Ability to notice when something can be done better than it is currently and make suggestions

The advantages of working at NeurOptimal^®:

100% remote with the possibility of going to the office from time to time
Excellent remote working conditions (equipment, support and collaboration tools to keep in touch with your colleagues)
Social and team building (in person and online)
Work/Life balance: Birthday off, Summer Fridays, Closed between Christmas and New Year’s and more
Group insurance (Quebec)
Access to paid training and certifications; we have your development at heart
Our culture: Wow Experiences, Family, Positivity, Innovation, Integrity, Authenticity, Team, Feedback, Support and growth

Interested?
Please submit your CV to [email protected].

Part-Time Wordpress Developer & Website Assistant

Job Function: Website
Title: Part-Time Wordpress Developer & Website Assistant

This is a work from home opportunity of approximately 20 hours a week. Ideally 9am-1pm EST M-F.

Job Description
We are looking for an assistant to the website developer who is experienced with WordPress, PHP, CSS, HTML, JS, WooCommerce, and PayPal. As well as someone who has the skillset to provide plugin maintenance, debugging abilities, working with, building, and maintaining custom code, as well as building a custom theme for WordPress. Any skill with Speed Optimization is also a plus!

We currently have around 70 plugins that we would like maintenance assistance with. This would include updating and testing on our Dev server before pushing live. We are currently hosted on WPEngine and utilize Cloudflare. As to frequency for this task, perhaps this could be arranged monthly.

Other tasks would include debugging issues that arise regarding our Order Desk. Our ecommerce platform is WooCommerce and we utilize PayPal as our payment provider. We provide single sales as well as a subscription based service and technical support.

We would also like assistance with other random coding projects – for example, updating our Find a Trainer Map, updating our custom Financing Calculator, installing a video player for webinar videos, adjusting a custom points reward log, redesigning our checkout process, and/or figuring out a solution for a custom registration process.

The position overall is hourly and the number of hours a month can fluctuate depending on the open projects we have and/or on the number of adjustments we need. We are also looking for someone who can offer advice and insight into the best methods to get something done.

Someone who has excellent communication skills along with a great attitude is a must.

Responsibilities

WordPress, PHP, CSS, HTML, JS, WooCommerce, and PayPal
Provide plugin maintenance
Assist with some of the backend coding
Debugging Order processing issues
Updating our Find a Trainer Map and custom Financing Calculator
Installing a video player for webinar videos
Adjusting a custom points reward log
Redesigning our checkout process, and/or figuring out a solution for a custom registration process

Qualifications & Requirements

Interest in NeurOptimal^®
Strong work ethic
Experienced with WordPress, PHP, CSS, HTML, JS, WooCommerce, and PayPal
Ability to provide plugin maintenance, debugging abilities, working with, building, and maintaining custom code, as well as building a custom theme for WordPress.
Any skill with Speed Optimization is an asset
Strong written and verbal communication skills
Self-starter with the ability to work independently in a dynamic fast paced environment
Excellent time-management skills
Very comfortable working on a windows platform and troubleshooting when necessary
Strong organizational skills
Ability to prioritize multiple projects at once
Personable and friendly
Priority will be given to those with experience in web development

Interested?
Please submit your CV to [email protected].

Order Desk Clerk

Title: Order Desk Clerk

Mission: To facilitate a positive, fun, and pleasant front-line experience for clients taking their first step to an improved lifestyle with NeurOptimal^®. To do our best every day and to work hard to uplift and be part of a great team. To go above and beyond to provide great service to our clients. To bring pride to a company whose purpose is to relieve suffering.

Summary: The Order Desk Clerk processes and communicates all orders to appropriate teams for fulfillment, and manages inquiries by email, phone, or chat box. To be successful in this role, one must have the ability to focus on tasks that require full attention to detail while potentially being pulled in another direction (ie chat box) at the same time. The person must be bilingual (French/ English).

Schedule: M-F, 9am-5pm EST

Duties & Responsibilities: The Order Desk Clerk is responsible for the following duties which are performed personally:

Receipt of order inquiries/order forms
Data Entry: Creating customer files, entering orders into database
Payment Processing: Credit Card, PayPal or Bank Wire
Sending payment receipt and order confirmation to clients
Transferring order information to relevant teams and following up when necessary
Membership fee processing and expiry date management
Aiding in Closing of month (reports)
Aiding in Consolidation of payments (weekly)
Responding to customer inquiries/concerns same day
Participate in Team huddle meetings twice a week
Call backs (phone) or e-mail communication as well as participation in manning website chat box inquiries

Qualifications & Requirements:

Experience in Customer Service and/or order processing
Self-starter with the ability to work independently in a dynamic fast paced environment
Excellent time-management and phone skills
Strong written and verbal communication skills in English and French
Strong email and computer skills
Outgoing personality and strong interpersonal skills
Desire and dedication for a long-term professional career
Ability to notice when something can be done better than it is currently and voice it
Bilingual, spoken and written (English & French)
Detail oriented; has an eye for minute elements and precision
High level professional conduct
Great team player, collaborates with others
Agrees and operates in line with Zengar® core values
Priority will be given to those who are very familiar with Dynamics
Passionate about NeurOptimal^®
Passionate about learning and growing

The advantages of working at NeurOptimal^®:

100% remote with the possibility of going to the office from time to time
Excellent remote working conditions (equipment, support, and collaboration tools to keep in touch with your colleagues)
Social and team building (in person and online)
Work/Life balance: Birthday off, Summer Fridays, Closed and paid for all Canadian and USA Statutory Holidays, 17 paid days off in the 1st year
Group insurance (Quebec residents), company pays 60%
Access to paid training and certifications; we have your development at heart
Our culture: Wow Experiences, Family, Positivity, Innovation, Integrity, Authenticity, Team, Feedback, Support and growth

Email resumes to: [email protected]

ZenConnect Technician

Title: ZenConnect Technical Solutions Specialist

About us: Zengar^® is a rapidly growing company with an amazing team, culture and atmosphere. At Zengar we believe that only through community will NeurOptimal^® come to reach its full potential for relieving suffering in the world. No matter where one is starting from, every brain has a potential best, its own level of optimal flow and function. No matter what the end goal, we believe NeurOptimal^® can help get you there.

This is a full-time, work from home opportunity. Schedule: 7am-3pm and 11am-7pm. We are looking for a Montreal-based candidate ideally for team building and training opportunities.

Mission: The Zengar^® Technical Support team is dedicated to the highest quality of service for NeurOptimal^® trainers, by providing the best computer technical support delivered with professionalism, care and thoughtfulness.

Summary: The ZenConnect Technician is the first line of technical Support for NeurOptimal^® users.Our technicians
work with clients daily, providing a white glove level of support, guidance, reassurance and education on the topics of NeurOptimal^® software and all hardware supplied by Zengar^®. Patience, humor and connections are the most vital part of this role, ensuring our clients’ experience during a difficult time (when
they need technical support) is an easy and painless one. Speed, efficiency and accuracy are vital components of a ZenConnect technician’s work.

Duties & Responsibilities: The ZenConnect Technician is responsible for all the following duties which are performed personally:

Help clients via phone and/or ZenConnect Session (remote assistance currently using Connectwise), phone, email
See client through to the end, follow up etc
work together as a group to resolve anything tricky – be available to fellow team members for brainstorming sessions for a tricky case, escalate unresolved tickets.
Follow up on Open cases until resolution
Cover each other during vacation/sick days
Attend daily tech meetings / huddles
Report bugs in JIRA
Learn and follow procedures, bring up ones that need to be defined or refined
Respond to Tech posts Facebook groups
Provide IT/Support Services to Zengar^® clients and contractors, NeurOptimal® related or other
Allow new tech hire to shadow you when applicable, train them
Suggest canned responses for as many situations as possible in Connectwise

Qualifications & Requirements:

Strong W10 skills, W11 is a plus
Preference given to those with JIRA, Connectwise and Dynamics experience
Self-starter with the ability to work independently in a dynamic fast paced environment.
Meticulous attention to detail
Excellent time-management and client communication skills.
Strong written and verbal communication skills.
Outgoing personality and strong interpersonal skills.
Desire and dedication for a long-term professional career
Ability to notice when something can be done better than it is currently and make suggestions
High level professional conduct
Great team player, collaborates with others
Bilingual (French and English)
Agrees and operates in line with Zengar^® core values
Priority will be given to those who are very familiar with Dynamics
Passionate about NeurOptimal^®
Passionate about learning and growing

The advantages of working at NeurOptimal^®:

100% remote with the possibility of going to the office from time to time
Excellent remote working conditions (equipment, support, and collaboration tools to keep in touch with your colleagues)
Social and team building (in person and online)
Work/Life balance: Birthday off, Summer Fridays, Closed and paid for all Canadian and USA Statutory Holidays, 17 paid days off in the 1st year
Group insurance (Quebec residents), company pays 60%
Access to paid training and certifications; we have your development at heart
Our culture: Wow Experiences, Family, Positivity, Innovation, Integrity, Authenticity, Team, Feedback, Support and growth

Email resumes to: [email protected]

Quick Links:

Thank you for your interest!
We look forward to hearing from you!