Course FAQ

After your purchase is processed, you can access your course by logging into your account at neuroptimal.com. Need help getting started? Click here (EN) (FR) for clear instructions on how to access your course.

You have access to your course for one year from the date of purchase. To get the most out of the material, we recommend setting aside dedicated time in your calendar to complete the course at a steady pace.

We recommend completing the quiz immediately after finishing the course. Participants who take the quiz right away tend to achieve higher success rates. You may refer to your notes while taking the quiz.

All NeurOptimal® certifications are valid for three years. After this time, recertification is required to maintain your certified status and stay current with the latest system updates and materials.

You can view the status and expiration date of your certification anytime by logging into your account and accessing your course dashboard.

If you encounter any technical issues, our Education team is here to support you. Please contact us at [email protected] and we’ll be happy to assist.